Philosophy

 

Our philosophy is:

 

• The resident is the most important person in the home.

 

• The resident informs us of their needs, it is our job to fulfil them.

 

The resident is not an interruption to our work, they are the reason for it.

 

 

Oxley Lodge:

 

• Promote and support individual rights and choices within the service, daily.

 

• Promote anti-discriminatory practice.

 

• Maintain the confidentiality of information.

 

• Acknowledge individuals’ personal beliefs and identity.

 

• Support individuals through effective communication.

 

• Contribute to the on-going support of clients and others significant to them.

 

• Support clients in the transition as per their care requirements.

 

• Contribute to the health, safety and security of individuals and their environment.

 

We will make every effort to ensure that the team providing care are conscientious and efficient.